Summary This position is located in the Department of Homeland Security (DHS), U.S. Coast Guard (USCG), Deputy Commandant for Mission Support (DCMS), Assistant Commandant for Human Resources/SADI (CG-1), Civilian Human Resorces Directorate (CG-12), Commandant (CG-123NE), Baltimore, MD. Responsibilities You will serve As Lead Human Resources Assistant (HRA), setting priorities and deadlines for a team of HR Assistants. You will assign work based on region and priorities, verifying timely accomplishment of the assigned workload, and working in conjunction with supervisor in facilitating workload balance. Being a CG civilian makes you a valuable member of the CG team. Some of the typical work assignments include: Training HRA's in specific tasks and job techniques, and ensuring the availability of written instructions, reference materials and supplies; providing technical guidance, information, and expertise on standardized procedures, policies and directives. Reviewing and analyzing technical and work-related problems or issues that arise and develop or recommend alternative solutions; coaching the team in the selection and application of appropriate problem-solving methods and techniques; providing advice on work methods, practices and procedures; and assisting in identifying the parameters of a viable solution. Processing a full range of personnel actions that include promotions, reassignments, separations, accessions and correction packages consistent with regulations and policies; applying rules, regulations, policies and procedures to daily human resources operations. Researching the National Finance Center payroll/personnel processing manuals, training materials, and directives for information regarding issues that assistants have been unable to reconcile. Managing projects such as the Federal Employees Health Benefits program and the Thrift Savings Plan open seasons; advancing publicity, mailings, deadlines, and forwarding of related forms. Serving as troubleshooter and resource person for a variety of unique processing situations that may be resistant to traditional approaches to include personnel action rejects from the automated systems, determining where the error exists and taking appropriate action, to ensure accuracy of the system data and correction of the problem; making recommendations to the supervisor for changes in procedures. Requirements Conditions of Employment U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service. This position requires a Public Trust Investigation. All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade. Qualifications Grade 7: Applicants must have at least one year of specialized experience equivalent to the GS-6 level in the Federal service. Specialized experience includes: Utilizing an automated personnel/payroll related processing system to code or input data and generate and distribute a variety of personnel and payroll reports; explaining basic features of employee benefit programs and ensuring timely and accurate processing of personnel actions; and computing creditable service, researching personnel rules and regulations, communicating personnel information to employees and managers. Grade 8: Applicants must possess at least one year of specialized experience equivalent to the next lower grade level (GS-7 or equivalent) in the Federal service. Specialized experience includes: Serving as a source of expertise for new or lower graded assistants; examining complex pay situations or problems and researching and applying applicable laws and regulations; providing clerical and technical support for processing a full range of staffing and position classification actions Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Education This position does not have a positive education requirement. Additional Information Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here Recruitment incentives may be authorized. If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal and regulatory requirements are met and when recommended by the supervisor. However, promotion to the full performance level is not guaranteed and is dependent on successful performance at the lower grade level(s). All Federal employees are required to have Federal salary payments made by direct deposit. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued. If you need a reasonable accommodation for the application and hiring process, please contact 202-795-6323. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation