Your Impact:

Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.

StreetLight pioneered the use of Big Data analytics to shed light on how people, goods, and services move, empowering smarter, data-driven transportation decisions. The company applies proprietary machine-learning algorithms and data processing resources to measure travel patterns of vehicles, bicycles and pedestrians that enable complex transportation problem solving using analytics available on SaaS platform, StreetLight InSight®. Acquired by Jacobs as a subsidiary in February 2022, StreetLight continues to provide innovative digital solutions to help communities reduce congestion, improve safe and equitable transportation, and maximize the positive impact of infrastructure investment.

StreetLight is seeking a creative, versatile, and motivated Operations Engineer to be part of our growing team. This team member will work closely with other StreetLight team members, our SaaS application, and our application's users. By becoming an expert on our application’s infrastructure, engineering processes, and development tools - this team member will identify, communicate, and help implement changes and improvements to a variety of StreetLight’s systems and applications. This position reports to the Senior Director of Operations and IT.

Responsibilities:

• Provide IT and DevOps support to Engineering projects within our cloud environment.

• Monitor platform capacity, customer usage, and other performance metrics of the application.

• Report on application usage, resource capacity, and other key performance indicators.

• Gather and communicate cloud cost data to various teams and executives.

• Design and implement spending monitoring and alerts.

• Investigate and propose methods for reducing cloud cost across our cloud infrastructure.

• Ensure smooth operations for our hosted cloud servers and applications.

• Communicate platform issues, temporary solutions, and relevant updates to our customers.

• Improve and expand our current tools and processes for security, back-ups, monitoring and resource management.

• Recommend, design, and implement new alerts to improve platform stability and customer experience.

• File and track new incidents from discovery through deployment.

• Support Application Engineering investigations into new incidents and alerts.

• Research, design and implement new solutions as needed.

• Expand cloud operations for our planned European expansion.

• Participate in 24x7 on-call rotation and execute after-hours product deployments and maintenance.

• Interface with vendors and contractors for outsourced functions.

• Work effectively with Engineering, QA and Operations/IT team members, and identify and resolve problems in a timely manner.

• Create and maintain comprehensive documentation of tools and processes.

Here’s what you’ll need :

• 5 years of experience with Linux environments, including extensive shell scripting (bash).

• 3 years of experience with Ansible scripting and administration.

• 3 years of experience with PostgreSQL/PostGIS.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.