Job Description

As a Senior Upgrade Engagement Owner , you will be accountable for delivering multiple complex projects across upgrade platforms and managing client relationships and strategies to achieve business objectives. The ideal candidate will demonstrate the ability to drive internal project team strategies for complex client upgrades and identify and execute code and domain strategies for upgrade projects. Additionally, the Senior Upgrade Engagement Owner will act as an escalation point for client and project risks, independently manage escalations, and identify and implement process improvement changes while supporting organizational initiatives.

Basic Qualifications

• At least 8 years total combined related work experience and completed higher education, including:

o At least 2 years of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management, and/or other client-facing or HCIT solution work experience

o At least 6 years of additional work experience directly related to the duties of the job and/or completed higher education

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience

Expectations

• Availability during non-traditional business hours as required by project work

• Willing to work additional or irregular hours as needed and allowed by local regulations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position

• Accountable for the delivery of multiple projects across upgrade platforms

• Cultivate external client relationships and strategies to achieve business objectives

• Direct and support a team of associates responsible for delivering client upgrades

• Execute code and domain strategy for upgrade projects

• Manage project issues list; mitigating and resolving issues and risks, escalating as necessary

• Implement process improvement strategies

Career Level - IC3

Responsibilities

As a Senior Upgrade Engagement Owner , you will be accountable for delivering multiple complex projects across upgrade platforms and managing client relationships and strategies to achieve business objectives. The ideal candidate will demonstrate the ability to drive internal project team strategies for complex client upgrades and identify and execute code and domain strategies for upgrade projects. Additionally, the Senior Upgrade Engagement Owner will act as an escalation point for client and project risks, independently manage escalations, and identify and implement process improvement changes while supporting organizational initiatives.

Basic Qualifications

• At least 8 years total combined related work experience and completed higher education, including:

o At least 2 years of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management, and/or other client-facing or HCIT solution work experience

o At least 6 years of additional work experience directly related to the duties of the job and/or completed higher education

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience

Expectations

• Availability during non-traditional business hours as required by project work

• Willing to work additional or irregular hours as needed and allowed by local regulations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position

• Accountable for the delivery of multiple projects across upgrade platforms

• Cultivate external client relationships and strategies to achieve business objectives

• Direct and support a team of associates responsible for delivering client upgrades

• Execute code and domain strategy for upgrade projects

• Manage project issues list; mitigating and resolving issues and risks, escalating as necessary

• Implement process improvement strategies

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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