Job Information
Kelly Services Customer Service Representative in Cambridge, Ontario
Kelly Services is currently recruiting for a client in Cambridge, Ontario for the role of Customer Services.
Direct Hire Full time role
Monday to Friday- Onsite role 40 hours/ week
The Customer Service Representative is responsible for processing customers’ orders, day-to-day clerical duties and assists in all aspects of customer service.
1. Customer Service
enter incoming orders in the order entry module of ACCPAC filing of customer invoices
process credits for return goods and/or price adjustments
2. Trade Shows
Attend PIJAC tradeshow in Quebec and Toronto
3. Other activities and responsibilities as assigned from time to time
including administrative assistance to other staff as directed
Qualifications
Must be fluent in English both written and oral.
Must have accurate data entry skills and practical use of Excel and Word.
Ability to work effectively with Sage ACCPAC Accounting Package
Strong communication and collection skills
Ability to work with all staff members as well as customers in a diplomatic manner
Self-starter, detail-oriented, ability to prioritize assignments and meet deadlines
EDI an asset
Reports to: Manager, Customer Service
Salary - $35,000 per annum
Long Term Incentive Program – 25% the first year of approx. $750 per month = $9,000
Total Remuneration = $44,000 + benefits after 3 months.
The LTIP increase to 50% after the first year – an additional $9,000 per year.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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