Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As an Emergency Medical Service Coordinator, you will Plans, implement, direct, supervise and promote all aspects of the delivery of optimal, pre-hospital care by Emergency Medical Service (EMS) providers. You will help promote strong relationships with EMS providers, community officials, and regional hospital EMS Coordinators. In this role you will collaborate with the EMS Medical Director and Emergency Medicine Physicians to develop pre-hospital protocols that meet optimal standards of care.

Your primary duties will include but are not limited to:

• Meeting the continuing education needs of EMS providers and establishing parameters for Patient Safety and Quality initiatives.

• Integrating and taking an active role coordinating programs and services to promote a comprehensive System approach to pre-hospital care.

The ideal caregiver is someone who:

• Has High-level management and leadership skills.

• Can schedule and manage tasks effectively.

• Is experience with conflict resolution and problem-solving.

• Has written and verbal communication skills.

• Has teamwork and motivational skills.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• Collaborates with the EMS Medical Director; monitors and verifies continuing education hours for EMS providers as required by the state.

• Plans and conducts specialized EMS training courses for certification and recertification of EMS providers and nursing.

• Improves EMS skills by providing continued educational development opportunities.

• Formats, implements, coordinates, distributes new or revised protocols and other education materials.

• Develops and maintain communications with EMS and community leaders through various methods including newsletter, bulletin boards, direct mailings, advisory councils, and personal interaction.

• Meets regularly with EMS leaders and participates in EMS sponsored activities to build relationships.

• Collaborates with Medical Director and emergency physicians to develop, implement and monitor Quality standards of care for prehospital care providers.

• Conducts run reviews and assists with license certification documentation.

• Collaborates with the hospital Emergency Management Coordinator to assure ED readiness for disaster situations.

• May assist in maintaining EMS equipment in a clean and working order.

• May collaborate to develop and implement a comprehensive marketing program designed to increase EMS ambulance deliveries and collaborate with EMS Medical Director to coordinate/operationalize Emergency Department Disaster Preparedness Plan.

• Establishes and maintains a comprehensive database of all activities related to the delivery of pre-hospital care.

• Other duties as assigned.

Education:

• Bachelor's degree in health related field preferred.

• Knowledge of relationships between the community, EMS and the hospital.

• Current knowledge of regulatory and other legal issues that preside over healthcare and EMS is necessary.

• Knowledge of Hospital Incident Command System (HICS), National Disaster Management System (NDMS), National Incident Management System (NIMS), and County/Regional/State emergency management plans.

Certifications:

• Licensure as a Registered Nurse (RN) and/or certification as an Emergency Management Technician-Paramedic (EMTP) required.

• Certified in the State of Ohio as an EMS instructor within 1 year of hire.

• Must have Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS)

• Must hold instructor status for BLS, ACLS, and PALS within 1 year of hire

Work Experience:

• Five years of experience in emergency/ or EMS pre-hospital care required.

• Leadership, supervisory, and/or teaching experience required. T

• Three years of experience as an EMS instructor preferred.

Physical Requirements:

• A high degree of dexterity to produce documents on a PC. Normal or corrected vision, hearing and speech.

• Extensive sitting, standing and walking, occasional lifting or carrying up to 25 pounds.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities