Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.

• Research credits on patient’s accounts to determine if a refund is needed

• Must understand how to read and interpret EOB’s

• Must understand patient insurance and ability to determine if patient has met deductible and out of pocket

• Correct errors in accounts as needed and Work Returned mail/Checks

• Respond to patient questions timely and accurately

• Customer Service

• Answering phones and assisting patients, taking payments, Retrieve General Billing Voicemails and forwarding to appropriate extension if needed

• Must be Detailed oriented

• Report Collection Status Accounts to Collection Agency and correspond with collection agency when needed

• Reverse Bad Debt and collection Adjustments when balances are paid

• Move Credit balances from one date of service to visits with balances

• Work on Excel Spread sheets

• Communicate with Billers on accounts with questionable balances

• Must be Detailed Oriented

Company: OrthoTexas Physicians & Surgeons

Job Type: Full-time

Address: 4780 N Josey Lane, Carrollton, TX, 75010