Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and steer your career towards success with AAA Club Alliance!

As an Automotive Repair Manager for AAA, you'll oversee operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of managing a state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today!

Location Address: 124 Greentree Drive, Dover, DE 19904-7648

At AAA, your success is our success. As an Automotive Repair Manager, we can offer you:

• Base salary ranging $63,342 - $75,000/year depending on experience, plus monthly incentive eligibility!

• Our Store Managers work a total of 5 days each week, with Mondays, Friday & Saturdays typically required. You’ll get Sundays off each week, and another day during the week off dependent on business need.

• Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.

• Over 2 weeks of Paid Time Off accrued during the first year of employment

• 8 Paid Holidays each year

• 401(k) plan with up to a 7% Company Match on retirement contributions

• FREE Company-Paid Life Insurance

• Tuition Reimbursement (up to $5,250 per year)

• FREE AAA Premier Level Membership

• An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment

• Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!

What our Automotive Repair Managers do:

• Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates to meet changing business needs.

• Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis.

• Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management.

• Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales.

What you will need to succeed:

• Associates Degree or equivalent education/experience preferred.

• Six years’ experience in the automotive industry, or equivalent, including three years in a management role.

• National Institute of Automotive Service Excellence (ASE) certification as a “Master Automotive Technician” preferred.

• Must possess and maintain a valid operator’s license, five (5) years driving experience with an excellent record and the ability to operate both automatic and manual transmissions on passenger vehicles and light and medium duty trucks.

• Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications.

• The ability to complete satisfactory Pre-Employment Screenings (background check and drug screening) if offered the position.

• Authorized to work in the USA.

  AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Car Care

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.