Job Information
Lithia & Driveway Parts Outside Sales in Fairbanks Chevrolet Buick GMC, United States
Dealership:L0143 Chevrolet GMC of Fairbanks
Chevrolet Buick GMC of Fairbanks
Now Hiring a Parts Outside Sales Rep
Pay Range: $2,800 - $4,000/monthly (DOE and Performance)
The Parts Outside Sales position is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first.
We’re looking for a self-motivated and career-driven Automotive Parts professional who will thrive in a challenging, dynamic environment to join our team.
The Parts Outside Salesperson assists the external customer in identifying, ordering and fulfilling automotive parts needs.
Responsibilities
Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.
Communicate effectively with customers and vendors via phone, in-person, or email.
Visit external vendors to determine needs.
Create accurate invoices in ADP.
Maintain clean and professional appearance of counter, work area and stockroom.
Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.
Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.
Receive payment or obtain credit authorization
Process core returns, parts warranties and parts returns as necessary.
Skills and Qualifications
1-2 years experience as a retail counter person, or outside sales at a dealership/parts store - REQUIRED
CDK experience - PREFERRED not required
Chevrolet experience - A PLUS not required
Excellent communication
Strong attention to detail
Mathematics – calculations of inventory, payments and invoices.
Extensive knowledge of automotive parts
Customer service & cash handling experience
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!