Overview

Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

The Senior SATCOM Technician is a member of a multi-functional team providing Department of Defense Information Network (DoDIN) Services via commercial and military satellite communications ground stations to deployed Department of Defense (DoD) customers including Regular Army, Reserve, National Guard and other special DoD customers at the Regional Hub Node (RHN) at Fort Liberty, NC. The Senior SATCOM Technician’s technical, operational, and functional tasks spectrum includes performing Tier II operations and maintenance (O&M) tasks on all RHN systems and subsystems.

Responsibilities

Job Responsibilities:

• Work under the functional/operational supervision of the Station Manager/Assistant Station Manager.

• Operate and Maintain Digital Communications Satellite Subsystem.

• Interpret Transmissions Plans and configure carriers on Master Reference Terminal (MRT).

• Examine system configurations for proper configuration.

• Configure, prepare, activate, and test satellite systems per service requests, 24 hours prior to start of any mission.

• Evaluate system performance issues including availability, utilization, throughput, and latency via the use of spectrum monitors and other testing equipment.

• Plan and execute testing and troubleshooting of equipment.

• Interface with Commercial and Military satellite controllers.

• Perform operator level PMCS on all satellite equipment per technical manuals.

• Comply with defined security policies and procedures.

• Support Tier I technicians providing troubleshooting and issue resolution assistance.

• Ensure customer satisfaction through the resolution of all issues and problems reported.

• Types of Wave forms and Equipment used:

• Multiple Frequency Time Division Multiple Access (CBM 400, MPM 1000s).

• Frequency Division Multiple Access (DMD 2050E, CBM 400).

• Operation of TMDE (i.e., Spectrum Analyzer, Power Meter, Fireberd).

• Linux Based systems.

• 100% On-site at Regional Hub located on Fort Liberty, NC.

Qualifications

Minimum Qualifications:

• High School/GED plus a minimum six (6) years satellite communications configuration experience or Associate Degree or Trade School in Information Technology plus 4 years satellite communications configuration experience.

• Current Unexpired COMPTIA Security+CE certification required prior to date of hire.

• Able to obtain GVF SATCOM Professional within 10 months of hire date.

• Able to complete Linux/Unix Fundamentals Udemy course within 30 days of hire date.

• CPR Certification within 6 months of hire date.

• Minimum active Secret Clearance.

• US citizenship required by the contract.

Desired Qualifications:

• Have Current GVF SATCOM Professional.

• Expert understanding of Fixed Satellite Communication Ground Stations.

• Regional/Unit Hub Node Operational Experience.

• Strong understanding of Linux/Unix OS and Command line operations.

• Strong understanding of working in a fully virtualized system.

• High level of problem-solving skills and the ability to recommend and implement alternative setup and/or operations for complex systems.

• Detail-oriented and possesses the ability to handle multiple tasks.

• Ability to provide incident and after-action reports and analysis.

• Excellent customer service skills and professional presence.

• Strong oral and written communication skills; ability to read, speak and effectively communicate in the English language.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: None

Organization: RiverTech

Clearance: SECRET

Work Type: On-Site

Remote: No

ReqID: 2024-8913