Job Title

Remarketing Specialist I-II

Job Family

Job Description

What starts with YOU, moves the world!

Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Remarketing Specialist based at our Greenville, NC.

What you will do:

• Manage the End of Lease process for assigned customers and / or dealers.

• Effectively coordinate final lease inspections and negotiate with dealers / customers to gain agreement and collect end of lease repair and overtime charges due.

• Manage the timely pickup of off lease and buy back units from customers and dealers.

• Load remarketing system with pictures and condition reports to allow for efficient sale of returned units.

• Prepare bid forms and other required account specific paperwork for the return process.

• Work closely with the dealer network to ensure policies are being followed.

• Review returns condition data and make recommendations for continuous improvement.

• Communicate any product issues or service-related issues to the Remarketing Manager.

Who you are:

• Thrives in a fast-paced environment and can pivot easily.

• Excellent organizational and time management skills to manage multiple accounts, projects, and priorities simultaneously.

• Customer centric minded. Someone willing to go the extra mile to meet and exceed customer expectations.

• Someone who is passionate about products and can influence others with their knowledge about material handling.

• Articulate and informative communicator/writer that can comfortably converse and present to all levels of clientele. As well as problem solve and internally communicate to get initiatives accomplished.

What you will need:

The minimum experience and formal training for this position will be one of the following:

Level I:

• BS Degree Preferred

• 2 years’ work experience

• 6 years industry experience without degree

Level II:

• BS Degree Preferred

• 3 years work experience with Bachelors

• 7 years industry experience without degree

Skills, Experience & Abilities

• Computer Literacy: Understanding of and capability to use Microsoft Office products including Word, Excel, and Outlook plus capability to use internal systems and software.

• Proven ability to communicate and effectively negotiate with customer and dealers that results in win-win solutions to problems.

• Product -application knowledge including technical product and understanding of equipment maintenance operations and requirements.

• Familiarity with dealer service operations and processes.

• Complete knowledge of leasing and internal policies and procedures for remarketing.

Who we are:

HYG designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, HYG have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

What we offer:

Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

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Job ID

0901

Employment Type

Full time

Work Hours

40

Travel Required

0-10%

Primary Location

HYG US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled