JOB REQUIREMENTS: Description - External What you will do The primary function of this position is to manage the Fire Protection delivery process, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage project engineering, project management, order entry, installation and technical installation support. How you will do it * Customer Satisfaction: Coordinate with sales to analyze customer requirements and contractual obligations, determining the best possible SimplexGrinnell application. Responsible for executing the best solution for total customer satisfaction. This includes maintaining effective two-way communication with the customer from the initial order point to the warranty period. * Fiscal Responsibility: Responsible for providing the highest quality delivery at the lowest possible cost. Responsible for operating within an approved financial plan, which includes direct costs, indirect costs, accounts receivable and profitability. * Operational Responsibility: Oversee the support activity associated with the submittal process, engineering, technical support, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and business issues, such as, bonds ,insurance and approvals. Interface with service department to ensure seamless project turnover. * Installation Responsibility: Manage all installation requirements including material purchasing, project scheduling, with fiscal responsibility, installing through SimplexGrinnell installer or subcontractor management in accordance with company policy in a cost efficient manner. Manage the technical installation support activity including programming and operating systems according to customer specifications and applicable code requirements. * Productivity Improvement: Ensure that effective performance measurements are assigned and employees are motivated to achieve and exceed objectives in a professional, timely and quality manner. Coordinate with and support the sales representatives in order to better serve the customer, grow the business and ultimately increase the sales volume per sales representative. * Personnel Management: Empower, organize, and develop local installation staff into a cohesive and effective team trained and... For full info follow application link. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/43C2079FF6E841D7 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.