At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: IT Manager

Department: IT

FLSA: Exempt

General Function:

We have an opening in the Information Technology Department for an IT Manager, Connected Worker Technology. This is a hybrid role based out of the Technology & Innovation Center in Grimes, IA.

Core Competencies

• Partnerships

• Growth mindset

• Results oriented

• Customer focused

• Professionalism

Reporting Relations:

Accountable and Reports to: GVP, Supply Chain and Network Infrastructure

Positions that Report to you: TBD

Primary Duties and Responsibilities:

• Lead the team in delivering business solutions on Microsoft 365 including MS Teams, SharePoint, and legacy Microsoft products and a variety of company collaboration, productivity, and file management products.

• Lead the team to maximize and maintain the performance and uptime of those services.

• Promotes optimal useability and adoption of Microsoft 365 services across the enterprise.

• Evaluates and monitors Microsoft’s roadmap for upgrades to Microsoft 365 platform.

• Manages and maintains Microsoft licensing agreements.

• Ensure timely response and resolution to problem tickets and maintain a high service standard.

• Serve as incident manager and escalation resource during outages and major incidents.

• Coordinate maintenance activities in compliance with department change management policy.

• Works with retail, distribution center, subsidiary, and corporate personnel to design solutions that align with strategic goals and interact with existing systems and technologies.

• Works with outside consultants and vendors to evaluate solutions.

• Provide technical guidance and coaching to team members.

Knowledge, Skills, Abilities and Worker Characteristics:

Required

• 5+ years of experience as a technology professional in the Microsoft/Office 365 ecosystem.

• 5+ years as a manager or leader in some capacity.

• Experience as a solutions architect or equivalent around Microsoft’s modern workplace toolset.

• Ability to explain key end-user solutions and technical architecture aligned to the firm’s maturity framework/path in Office 365.

• Can scope out projects correctly and offer accurate assessments regarding timeline and cost.

• Excellent organizational and problem-solving skills.

• Team player with the ability to work in a fast-paced environment.

Physical Requirements

• Must be able to physically perform sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties for this position are normally conducted in an office environment. There is frequent pressure to meet deadlines and handle multiple priorities.

Are you ready to smile, apply today.