COMMUNITY SERVICES ADVOCATE

Job Details

Job Location

YWCA Central Massachusetts - North Central Mass - Leominster, MA

Education Level

4 Year Degree

Salary Range

$18.00 - $18.00 Hourly

Travel Percentage

Negligible

Job Shift

Day

Job Category

Nonprofit - Social Services

Description

As a Community Based Services Advocate you will provide services to victims of domestic violence; to include providing crisis intervention, individual and group advocacy/counseling for victims and identifying high risk clients; providing education activities and training presentations to the community arenas with a specific focus on curriculum on healthy relationships, child abuse, bullying, teen dating violence, and domestic violence; establishing a process of changing the attitudes and beliefs of the community with activities designed to actively promote healthy, non-violent relationships and addressing the factors that condone intimate partner violence with a consistent and systemic approach. Flexible hours required with a valid driver’s license.

RESPONSIBILITIES:

• Provide crisis intervention services, individual and group advocacy to victims of domestic violence in the community and/or agency

• Establish and maintain relationships with schools, community agencies and faith-based organizations for collaboration purposes and for facilitation of community education in their realms

• Enter and maintain data outcomes for various funders

• Assessment of clients for high risk; shelter and related services

• Maintain principles of confidentiality

• Provide consultation to police departments as needed for the High Risk Response Team

• Provide outreach services to clients referred from SAFEPLAN Advocates

• Provide and answer hotline calls as needed and assist local police departments

• Participate in the local CCRN as needed

• Maintain written documentation for client records per policy

• Collect and maintain required monthly statistics

• Attend agency meetings and in-service trainings, as required

• Participate in agency trainings, meetings, and community education presentations

• Develop and maintain community resource contacts

• Adhere to all YWCA/Battered Women's Resources/Daybreak Policies and Procedures

• Other tasks as assigned by the Director

Qualifications

• Bachelor’s Degree in related field such as Human Services, Counseling, or Social Services

• Bilingual Spanish/English required

• Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education

• Experience working with diverse populations

• Demonstrated ability to work cooperatively with other professionals and team members

• Ability to maintain professional boundaries and client confidentiality

• Empathetic, non-judgmental and active listening skills

• Ability to assess and intervene in crisis situations

• Excellent written and oral communication skills

• Organized; innovative

• Knowledge of community resources

• Excellent computer skills required

• Public speaking skills with large groups of all ages

Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.

YWCA is an affirmative action/equal employment opportunity employer.