JOB REQUIREMENTS: This position is an office-based role in Madison, WI. Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here\'s what we have to offer Competitive pay. Paid vacation, holidays, and sick time. Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one. Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy. JCI Employee discount programs (The Loop by Perk Spot). Customer Support Coordinator Routine Daily: Manage emails Weekly: Send out the Pre-Job Checklist, Leader Observation and Near Miss metrics to Service Manager. Located on the BESafe Analytics Dashboard How to Navigate BESafe Analytics Send out on-call reminders Generate on-call activities Check Thematic (NPS) - Follow-up with Service Manager Understand NPS CSA/CSR Call Follow-up on any open Connected Chiller Setup and inform Team Lead or Service Manager. Monthly: Toolbox Safety Training (Ensure branch is 100% safety compliance). Inventory Physical Inventory Management Policy and HVAC Service Quarterly: Review individual Goals and Progress to Plan in Workday Inventory Transactions Servcie Manger Business review Building Solution North America All Hands Quarterly Meeting Local Townhall Meeting Semi-Annually: Work with CRC to Schedule Van Inspections. Yearly: Create the on-call list for the year for more information Annual Safety Training Ethics Training Ensure Licenses are up to date As Needed: Parts... For full info follow application link. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B5F4536BB0044E3D Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.