Computer Services Assistant 12-month employee 7:00 a.m. - 3:30 p.m. Civil Service Competitive Position Provisional Appointment (Hiring provisionally pending passing the Civil service exam being given in June 2024)

Job Qualifications

The successful candidate will be a person of high integrity, who has a thorough knowledge of the use and operation of micro-computers and related peripheral equipment; ability to install and troubleshoot software and computer related equipment; knowledge of the operation of external hardware; ability to understand and follow oral and written instructions; ability to get along well with others; work independently and as a team; physical condition commensurate with the demands of the position.

TYPICAL WORK ACTIVITIES

• Installs internal and external PC and network hardware;

• Installs and maintains PC and Chrome operating systems;

• Gathers information to respond to basic help-desk questions;

• Resolves hardware and software problems;

• Analyzes problems concerning PC software and hardware to determine an acceptable solution and insures that all applications run;

• Talks to users concerning project status and satisfaction with the project;

• Diagnoses hardware failures, replacing faulty hardware and/or recommends replacement of parts;

• Installs PC software and updates to software and insures network connectivity.

Position Start Date:06/01/2024

Application Deadline:05/04/2024

Civil Service Title: Computer Services Assistant