Job Information
Park Inc Parking Ambassador in Menands, New York
Parking Ambassador
Job Details
Job Location
Riverview Center - Menands, NY
Salary Range
$17.00 - $17.00 Hourly
Job Shift
Morning and Afternoon
Description
Park Inc is looking for a part-time outgoing customer focused Parking Ambassador to work at our client location in Albany, NY! This is a part-time position working 4 hours per day Monday - Friday from 10am - 2pm.
WHAT DO PARKING AMBASSADORS DO?
Assist in the daily operation of assigned parking facilities
Assist customers in the use of automated revenue control equipment including payment apps and pay stations
Review payments, monthly hang tags, and improper parking to issue violations as necessary
Regularly monitor the performance of the pay station, address malfunctions directly or where necessary through an authorization request to Area Manager for a manufacturer service call
Remove all cash from pay station at least every other day and turn into corporate office
Regularly inspect all signage on lot premises, report deficiencies to Area Manager and repair/replace as authorized by Area Manager
Promote the courteous treatment of customers and resolving guest service issues
Follow all departmental procedures and policies to ensure efficient, safe and secure operations
Ensure all guests problems are handled quickly to ensure guest satisfaction within the established guidelines
Reports all accidents and incidents to supervisor immediately
Maintain integrity and appearance of lots, including regular grass and weed cutting, trash pickup and removal
Any and all other duties as assigned
WHAT SKILLS ARE NEEDED?
Dependable
Must be tech savvy (will be using handheld digital devices)
Dynamic and personable
Excellent communication skills
Must be professional but firm (may have to boot or have cars towed)
REQUIREMENTS:
Must be willing to work outside in all weather conditions
Flexibility with schedule
Customer service focused
Notice to Applicants:
Park Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.Please CLICK HERE to access Equal Employment Opportunity is THE LAW poster. (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)
Qualifications
Impeccable customer service skills
Strong communication skills
Ability to work in a fast-paced environment
Must be a team player
Adhere to all regulatory, company and departmental policies and procedures
Professional appearance; neatly groomed
Must be able to work outside in all weather conditions including wind, rain, cold, snow, heat, etc.
Must be able to stand during shift, occasionally sit, climb or balance, stoop, kneel crouch or crawl
Must be able to work independently and in a team environment
Demonstrated stable, punctual work history