We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

You will be part of the Celonis Academy & Enablement team which empowers Celonauts, Customers, Partners and Students to be successful with Celonis by creating and delivering impactful learning experiences. We manage the Celonis Academy training platform and develop Celonis’ online and instructor-led training.

Specifically, you will join the Value Online Training Team which produces training about the best practices and methodologies Celonis uses to achieve success.

The Role:

As a Learning Experience Designer, you work with various subject matter experts to conceptualize, design, create and maintain online training content on a large variety of topics. You use innovative learning technologies to do so, offering highly interactive and engaging learning experiences.

Your content will primarily target Celonis’ customers and corporate partners (these are typically consultancies who collaborate with us to sell and implement the Celonis Platform, developing innovative new solutions using our software). As part of the Value Training Team, your content will focus on the frameworks, techniques and strategies we deploy outside of the software itself to deliver value to our customers. Example topics include how to drive adoption within big corporations, how to develop governance structures such as Celonis Centres of Excellence and our customer onboarding training. With your training, our customers and partners will be able to scale process intelligence as fast as Celonis has grown!

More than 150,000 learners worldwide consume the content you create, predominantly Celonis customers and corporate partners but also academic partners and internal employees. Through the feedback channel with our learners, you will directly see the impact of your work.

The work you’ll do:

• Design, write and develop engaging online training and certification exams

• Design and manage training curricula for the onboarding and adoption phases of our Value Journey

• Manage your content in our Learning Management System (LMS)

• Build and manage Celonis case studies

• Manage your own projects including collaboration with Subject Matter Experts (SMEs), the rest of the Academy team and other stakeholders

• Collaborate with other departments to discover enablement gaps, define the training roadmap and recruit SMEs

• Put the end-user/learner at the center of everything you do

The qualifications you need:

• 2-4 years of experience in the field of e-learning development, instructional design or a related field

• Experience in storyboard scripting and working with authoring tools (e.g., Articulate) and learning management systems

• Strong communication and writing skills in English

• An interest in big data and the game-changing business capabilities it offers

• Creative flair and a curiosity for new and innovative ways of doing things

• A talent and passion for breaking down and conveying complex topics in an intelligible way for different target audiences

• An enthusiasm for new challenges and thinking out of the box

• A proactive and ownership-first mindset

What Celonis can offer you:

• The unique opportunity to work with industry-leading process mining technology

• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)

• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)

• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)

• A global and growing team of Celonauts from diverse backgrounds to learn from and work with

• An open-minded culture with innovative, autonomous teams

• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)

• A clear set of company values (https://www.celonis.com/company/values/) that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.

Join us as we make processes work for people, companies and the planet.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better (https://www.celonis.com/careers/diversity/) .

Accessibility and Candidate Notices (https://www.celonis.com/careers/candidate-notices/)