What's The Role

Installation, repair & maintenance of products and services (B2C & B2B) for Bahamas Telecommunications Company (BTC) in Nassau.

**This is a contract/temporary position, for a 1 year contract at minimum.

Relocation benefits do not apply to this role.

Candidates must be 18+ to qualify for this position.

Candidates must have a valid local drivers license to qualify for this position

What You'll Do

• Report to work on time (signing in and out the register daily)

• Check in with the dispatchers every morning.

• Check Airview or workbench or whichever work force management tool is being used to ensure 5 jobs are assigned per day

• Close service order in Airview or ACUT or whichever work force management tool is being used in real time once install is completed

• Check in with dispatchers throughout the day if a job is taking too long.

• Check in with dispatchers to refer network jobs, underground, bucket truck, MDU or any job requiring escalation

• Keep the Manager informed of all issues preventing services from working

• Answer BTC-issued instrument and number at all times

• Provide individual weekly report

• Perform any duties that may enhance the department’s workflow or may be deemed necessary by the Manager.

• Ensures Mean Time To Install (MTTI) standards are adhered to on a consistent basis

• Ensures Mean Time To Repair (MTTR) standards are adhered to on a consistent basis

• Ensures residential services on island are operating within established targets and quality assurance standards

• Demonstrates the ability to learn and execute actions in the installation, repair and maintenance space which may include, aerial and underground cable network completion

• Completes where applicable the splicing of cable pairs in accordance with industry standards.

• Ensures submission of work completed either via automated tools available (i.e. Mobile Workbench, Smart Control Cloud Desk (SCCD) or written documentation for day to day activities, outages and any project tasks

• Follows documented operational policies and procedures including the proper use of Technical tools assigned, and follows the safety measures when completing Installation, Repair or Maintenance functions (i.e. proper safety procedures when working in a public domain)

• Liaises with other utility companies as necessary to coordinate and assist when required

• Liaises with other departments both internally and externally as necessary to ensure update of technical plant data, timely completion of repairs, installations and projects.

• Assists in the completion of site surveys and project inspections along with a Senior (Outside Plant) OSP Technical Resource

• Assists with network and customer restoration after major outages (i.e. Hurricane, Flood, Cable Damage etc.)

• Assists in all aspects of Install & Repair, Construction and Maintenance Field Work physical labor

• Performs other assigned tasks as required

What You'll Need

Knowledge & Experience

• Vocational training and/or on-the-job training is necessary. High School Diploma, and/or Technical Vocation Certificate in Electronics, Electrical Engineering

• Minumum 2 years experience.

• Previous Fiber Technician experience is preferred, at minimum in progress of a Fiber certification.

• Candidates must be 18+ to qualify for this position.

• Candidates must have a valid local drivers license to qualify for this position

Skills & Abilities

• Understanding of basic network technology and electronic connections

Please Note: This is a contract/temporary position, for a 1 year contract at minimum. Relocation benefits do not apply to this role.**

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty, Liberty Networks, Cable & Wireless, Cable & Wireless Business, BTC, FLOW, VTR, ITO, Liberty Puerto Rico, Liberty Costa Rica, Más Móvil, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why Join Us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

#LI-KW1

What You'll Need

Knowledge & Experience

• Vocational training and/or on-the-job training is necessary. High School Diploma, and/or Technical Vocation Certificate in Electronics, Electrical Engineering

• Minumum 2 years experience.

• Previous Fiber Technician experience is preferred, at minimum in progress of a Fiber certification.

• Candidates must be 18+ to qualify for this position.

• Candidates must have a valid local drivers license to qualify for this position

Skills & Abilities

• Understanding of basic network technology and electronic connections

Please Note: This is a contract/temporary position, for a 1 year contract at minimum. Relocation benefits do not apply to this role.**

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty, Liberty Networks, Cable & Wireless, Cable & Wireless Business, BTC, FLOW, VTR, ITO, Liberty Puerto Rico, Liberty Costa Rica, Más Móvil, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why Join Us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

#LI-KW1

What You'll Do

• Report to work on time (signing in and out the register daily)

• Check in with the dispatchers every morning.

• Check Airview or workbench or whichever work force management tool is being used to ensure 5 jobs are assigned per day

• Close service order in Airview or ACUT or whichever work force management tool is being used in real time once install is completed

• Check in with dispatchers throughout the day if a job is taking too long.

• Check in with dispatchers to refer network jobs, underground, bucket truck, MDU or any job requiring escalation

• Keep the Manager informed of all issues preventing services from working

• Answer BTC-issued instrument and number at all times

• Provide individual weekly report

• Perform any duties that may enhance the department’s workflow or may be deemed necessary by the Manager.

• Ensures Mean Time To Install (MTTI) standards are adhered to on a consistent basis

• Ensures Mean Time To Repair (MTTR) standards are adhered to on a consistent basis

• Ensures residential services on island are operating within established targets and quality assurance standards

• Demonstrates the ability to learn and execute actions in the installation, repair and maintenance space which may include, aerial and underground cable network completion

• Completes where applicable the splicing of cable pairs in accordance with industry standards.

• Ensures submission of work completed either via automated tools available (i.e. Mobile Workbench, Smart Control Cloud Desk (SCCD) or written documentation for day to day activities, outages and any project tasks

• Follows documented operational policies and procedures including the proper use of Technical tools assigned, and follows the safety measures when completing Installation, Repair or Maintenance functions (i.e. proper safety procedures when working in a public domain)

• Liaises with other utility companies as necessary to coordinate and assist when required

• Liaises with other departments both internally and externally as necessary to ensure update of technical plant data, timely completion of repairs, installations and projects.

• Assists in the completion of site surveys and project inspections along with a Senior (Outside Plant) OSP Technical Resource

• Assists with network and customer restoration after major outages (i.e. Hurricane, Flood, Cable Damage etc.)

• Assists in all aspects of Install & Repair, Construction and Maintenance Field Work physical labor

• Performs other assigned tasks as required