Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

The opportunity

The QA Specialist plays a critical role in providing independent and comprehensive Commercial Quality support within the affiliate. This includes overseeing a wide range of quality system requirements associated with pharmaceutical products, medical devices, combination products, biologics, and cosmetics.

In this position, you will be responsible for various areas of support, such as Storage and Distribution, ensuring the execution of potential quality events and product shortage management. You will also be involved in Supplier Controls, conducting Product Quality Reviews, implementing Risk Management strategies, overseeing Agency inspections and internal audits, managing CAPA processes, and ensuring compliance with overall Quality Manual requirements.

Your primary objective will be to ensure that all product, process, and system-related quality activities within the affiliate, from the receipt of final product through distribution, are aligned with Corporate, governmental, and local regulations and requirements. By diligently adhering to these standards, you will guarantee the highest level of quality and compliance in all aspects of our business operations.

As the QA Specialist, you will utilize your expertise in quality assurance to identify and address any potential gaps or areas for improvement. By conducting thorough assessments and implementing robust quality control measures, you will contribute to the continuous enhancement of our quality management systems.

Collaboration with cross-functional teams will be essential in this role, as you work closely with various stakeholders to ensure a comprehensive approach to quality assurance. Through effective communication and collaboration, you will foster a culture of quality excellence and support the overall success of the affiliate.

Join us in this pivotal role, and together, we will uphold the highest standards of quality, compliance, and customer satisfaction, making a significant impact on the success of our organization

Responsibilities

• Maintain the Documentation Management System (eDMS) as the System Administrator for the Affiliate and support the JAPAC region as required.

• Act as System Administrator for the Quality eLearning Management System (eLMS)

• Ensure training curriculums are established and maintained within eLMS and regularly reviewed with cross-functional leaders.

• Integration of local quality regulations for drugs, biologics, devices, and/or combination products and cosmetics.

• Design effective quality systems, procedures and/or processes within cross-functional teams to ensure compliance as well as efficiency throughout our quality systems.

• Work on assessments to determine compliance to processes, procedures and regulations to identify potential gaps and mitigate and implement improvements.

• Plan, prepare, review, and approve quality documentation such as change controls, product reviews and other local requirements.

• Support self-inspections, and internal, external and MoH audits as directed by the manager.

• Coordinate and investigate quality events such as deviations, non-conformances and corresponding action plans including decisions.

• Monitor metrics and KPIs to ensure compliance.

• Support the Management Review process for the affiliate

• Qualifications

Preferred experience

• Strong computer skills, familiarity with SAP, TrackWise, ComplianceWire and OneVault.

• Excellent computer skills, including Microsoft Office and Visio

• Strong written and oral communication skills

• Good time management skills

• Full understanding of local GxP requirements including regulations and standards affecting device, biologics, pharmaceutical products and cosmetics.

• General knowledge and understanding of AbbVie MD, pharmaceutical, biologic and cosmetic products and regulations.

• Ability to support projects as a team member as assigned by manager.

• Experience working in both a team setting and independently. Works well with manager guidance to complete tactical objectives while able to manage own time effectively.

• Make decisions in collaboration with management.

• Acts as an owner - use available resources to independently complete assigned tasks.

• AbbVie is an equal opportunity employer that supports inclusive, flexible, and accessible working arrangements for all. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation or marital status. If you have any support or access requirements, we encourage you to advise us at the time of application. We are committed to creating an inclusive workplace

Additional Information

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.