Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description:

Caterpillar is looking for 2 x Application Specialist to join the team, must be willing to travel both domestically and internationally.

• Do you want work-life balance?

• Working International and/or Domestic FIFO?

• Do you want to be part of a cutting-edge team that is at the forefront of changing the way underground mining is done?

• Do you love problem solving and creating solutions for customers?

• Are you proficient with radio and computer networks troubleshooting?

If you answered yes to the above, we would love to hear from you!

At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector.

Due to continued growth, we currently have exciting opportunities for 2 new employees to break into the mining sector, whilst maintaining a great work life balance. Caterpillar has an established reputation in the mining sector as we work along side our partners to support and continuously improve our products and services.

We are seeking motivated and versatile individuals to join our team in Perth/Brisbane, working with keys customer at their remote mine site in Australia and/or Indonesia. This role’s roster will align to that of our customers and may adjust based on which project you are currently focused on. As part of our onboarding process, you will go through a robust training program where you will learn all aspects of system operation, troubleshooting and application of autonomy to a mining environment. Once you complete this training program, you will be well-positioned to support our customers in maintaining and optimising system performance.

This role provides the opportunity to work along-side the world’s leading mining companies. Autonomy is a sophisticated investment, and the customers that use it are equally cutting-edge. This position gives management exposure to entry-level positions as mining companies look to Caterpillar for expertise and guidance in industry best practices and procedures.

With a global company like Caterpillar, there are international opportunities available. MineStar® Fleet and Command for Underground is utilized in two different continents and has support facilities all over the world. Training and operational experience is enriched by global site visits and international collaboration.

Once you complete your training program, your job duties may include (but not limited to):

• Implementing MineStar® Fleet and Command for Underground to maximise system performance.

• Through close collaboration internally and externally, you will become a trusted advisor for the customer.

• Supporting and advising MineStar® Fleet and Command for Underground Office Supervisors, Builders and Controllers in all aspects of Minestar® system performance, including minimising downtime.

• Providing technical support to MineStar® Fleet and Command for Underground System on-board maintenance Supervisors and Technicians.

• Supporting hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.

• Measuring, benchmarking and reporting on MineStar® Fleet and Command for Underground System performance and suggesting opportunities for improvements.

• Developing training and process material.

• Training program is tailored to the individual, which may include 2 x 4 weeks class room training and on the job training and mentoring over a 6 to 12 month period.

• This role will be on roster, both onsite and remote depending on the project you are working on

To be successful in this role, you will require the following attributes:

• University degree in IT, Mining Engineering or related discipline

• Sound understanding of computer and/or radio communication networks

• Ready for a new challenge

• Passionate about technology with some technical exposure

• Excellent interpersonal skills

• Strong analytical and problem-solving skills

• Ability to multi-task and thrive in a fast-paced environment

• Strong change management skills

• Attention to detail

• Customer relationship management

• Data analytics

• Problem solver

• Exceptional time management

• Ability to work autonomously as well as part of a complex team

• Must be a self-starter with sound organisation and prioritising skills

• Ability to meet the ongoing COVID vaccination mandate requirements of our major mining customers and regional governments in Australia and Internationally

The following will be highly regarded, but not essential:

• Mining experience

• Knowledge of mining technology products and product applications, including Fleet Management systems

• The successful candidate must be able to meet the requirements for a working visa for Indonesia

Benefits

• Competitive site allowance

• Attractive Bonus

• Caterpillar share scheme

• Great work life balance

• Access to CAT Advantage – Employee discount program across hundreds of retailers.

• Access to hundreds of training programs

Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship. As a global company, Caterpillar offers many job opportunities outside of the Australia, which can be found through our employment website at www.Caterpillar.com/Careers .

Posting Dates:

May 2, 2024 - May 9, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.