Job Description

Job ID#:

24396

Job Category:

Professional

Position Type:

Contract/W-2

Duration:

6 Months

Shift:

8AM - 4:30PM

Positions Available:

2

About Our Client:

Our client isRochester Institute of Technology (RIT).This is anon-site positionand an excellent opportunity for an individual who is interested in assisting the Catering Department in the Dining Facilities. Thecontractis expected to last approximately6 months with the possibility to be hired permanently by RIT (temp to permrole). The pay rate is$18/hr, with the hours ofMonday-Friday, 8am-4:30pm. The perfect candidate will have1 to 3 years experiencein high volume catering, supervision and customer service.

RIT Catering is the premier catering service on the RIT Campus providing services to over 2500 events a year ranging from drop off meals to full service dining. We are looking for a motivated individual to join our team and help RIT Catering continue to grow positively.

Job Responsibilities:

• Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner. Must maintain a professional demeanor at all times.

• Coordinate catering requests for major institute functions: Board of Trustee meetings, Commencement, Imagine RIT, NRS Gala, Brick City Weekend, President's Alumni Ball, RITiree Picnic, Orientation, Veterans Day Breakfast, Liberty Hill and other President's Office events. Represent the Catering Department at related logistic committee meetings.

• Plan event logistics for internal groups and external clients, on and off campus.

• Advise clients on space usage, menu planning, service type, room arrangements, and pricing.

• Verify and confirm specific event details with customers including all changes and modifications; maintain and update event management software on a daily basis. Ensure timely communication of event changes to event and production staff.

• Perform administrative activities, reports, billing, record keeping and other related tasks.

• Collaborate with other campus service departments (Facilities Management, Tech Crew, Production Services, etc.) to ensure that clients' needs are met.

• Supervise catered events as needed; oversee event staff, drive box truck to transport food and equipment.

• Train and supervise sales office student employees and co-ops.

• Monitor general departmental email account, respond to customers' questions and concerns in a timely manner.

• Prepare interdepartmental transfer sheets for product movement. Process all vendor invoices.

• Maintain a flexible schedule for early morning, late evening and weekend coverage of events coordinated through our office.

• Work on other projects as assigned by Sales Manager.

• Possess a good working knowledge of all working positions in Catering. Give clear and concise directions.

• Enforce all RIT, New York State and Monroe County health codes and alcohol policies as they relate to health, sanitation and safety.

• Attend staff and other necessary meetings to provide good communication among all employees involved in Catering.

• Other Duties as assigned.

Qualifications/Skills Required:

• 1 to 3 years experiencein high volumecatering, supervision and customer service.

• Passionate about food, familiar with different cooking techniques, and possesses a desire to continuously improve skillset.

• Approaches customers, coworkers and subordinates in a tactful, respectful manner, with a focus on exceptional customer service.

• Intermediate MS Office Suite skills.

• Excellent phone and written communication skills.

• Ability to manage multiple tasks simultaneously, work with a sense of urgency, and in an organized manner.

• Maintains a positive attitude when working alone, with a team and under pressure.

• Good problem solving and troubleshooting skills.

Job Types: Full-time, Contract, Temporary

Salary: $18.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Catering: 1 year (Required)

• Supervising: 1 year (Required)

Ability to Commute:

• Rochester, NY 14623 (Required)

Job Requirements

Minimum Security Clearance:

No