• Responsible for creating new referral sources.

• Ensures strategic branding.

• Promotes and motivates marketing and other key staff in referral and admission development.

• Prepares and makes program presentations to agencies, prospective referral sources, local community officials and other influential key to the success of defined community liaisons programs.

• Monitors referral/admission/discharge statistics and analysis to integrate required plan adjustments with marketing.

• Ensure that administration maintain up to-date key account records including background, contact history, objectives, referral trends, etc.

• Ability to develop an adequate knowledge of State, Federal and other regulatory requirements related to the facility.

• Maintain up-to-date information, as needed, on specifically assigned competitors including pricing, census, product information, and marketing strategies.

• Review Intake activity and daily to discuss adjustments as needed.

• Monitor competitive activity and report to team members and leadership.

• Participates in intradepartmental and interdepartmental activities directed at improving communication, coordination, and quality patient care.

• Initiate census recovery plans as needed.

• Maintain account list.

• Establishes good rapport and communicates well with persons inquiring about facility services.

• Provides customer services to referral sources.

• Schedules and conducts trainings/in-service for department and referral source.

• Other duties as needed.

Requirements

• Bachelor’s degree in Marketing or related field. Master’s degree preferred.

• Two year’s experience in a hospital environment.

• Strong customer service skills.

• Strategic problem solving with ability to adopt to change and /or uncertainty.

• Knowledge of regulatory standards, compliance requirements and hospital policies and procedures.

• Continuously strives to meet/exceed goals.

• Good written and Oral Communication.

• Attention to detail and understands market trends.

Benefits

• Health Insurance

• Vision Insurance

• Dental Insurance

• 401K Retirement Plan

• Healthcare Spending Account

• Dependent Care Spending Account

• PTO Plan with Holiday Premium Pay

• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)

• Short and Long-Term Disability (with additional buy-in opportunities)