You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s dedicated to solving big challenges and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because the need is urgent — and it’s growing .

More than eight million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture

Learn more about why we’re a great employer at marchofdimes.ca/careers .

This Opportunity:

We are currently looking to fill full-time, permanent Scheduling Coding/Payroll Assistant (Service Delivery Worker - SDW) roles in our North East region.

Resumes are welcome from Elliot Lake/Sault Ste. Marie/Wawa.

Starting wage is $21.68 per hour

Roles and responsibilities:

• The SDW is the first point of contact for both staff and client to ensuring that Personal Support Services are appropriately scheduled for each client.

• The SDW worker has primary responsibility to develop and implement a master computerized schedule in accordance with client service plans, budgeted hours and staff availability for Supervisor approval. Hours can be in the form of permanent bookings, respite hours and short notice bookings. This requires that a Master Schedule is developed in conjunction with Client, Community Support Leaders and Supervisor.

• The SDW is involved in client orientation, planning and must have a strong abilityto problem solve with regard to an individual’s booking schedule. The SDW needs to have a high degree of understanding that each entry into the system impacts the end result.

• Accuracy is essential and the Service Delivery Worker must be able to manage multiple priorities, take initiative to problem solve with a solid sense of responsibility and task completion; communicate concerns and seek direction as required.

• The SDW must be flexible to the changing demands of the job, manage workloadand work area in a healthy and safe manner, and manage change in a constructive and positive fashion to ensure deadlines are met.

• Customer service, diplomacy, conflict resolution and problem solving are key skills required in this position. The SDW has access to highly confidential information and must not breach confidentiality.

• Work safe according to WHMIS, Occupational Health & Safety (OH&S) laws, regulations, MODC policies and procedures.

Qualifications and experience:

• Strong knowledge and abilities in scheduling and organization skills including MS-office platform software (database, spreadsheets, payroll)

• Attention to detail, accuracy, organization and prioritizing skills; demonstrate initiative to problem solve; and, develop novel approaches and solutions

• Demonstrate accountability, adapt and grow with challenges, excel at teamwork

• Strong communication skills when dealing with client population that is diverse in age and/or disabilities.

• Valid CPIC-vulnerable person check (obtained less than 6 months from date of application).

• Ability to work flexible and regularly scheduled hours

• Excellent interpersonal and communication skills, working with a team

• Must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the start of employment

How to apply

If you are interested in applying, please submit your cover letter and resume by June 7,2024. Please note that we do not require a cover letter for frontline roles.

Questions about working at March of Dimes Canada?

For general inquiries, you can reach us at recruitment@marchofdimes.ca

COVID-19 Vaccination Policy

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.