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Canterbury Park Holding Corp Seasonal Wagering/Technical Support Assistant in Shakopee, Minnesota

Description Experience the fun of working in the entertainment industry at Canterbury Park - home to live horse racing every summer and year round action in our Card Casino, Racebook and Expo Center. Canterbury Park offers competitive pay and benefits for FT & PT employees; including PT PTO and holiday premium pay. Employees also receive free live racing admission, perks of special events and a variety of local & Canterbury Park discounts. Job Summary: This position involves maintaining wagering equipment during live racing and assisting customers with technical questions or equipment issues related to customer service. We offer an exciting and exclusive opportunity to gain technical experience in a unique atmosphere with competitive pay. Responsible for supporting the Companies mission, vision, and values by providing fun and games like no place else, and adheres to the Canterbury Way by focusing on our core values. Essential Duties and Responsibilities: Lead by example. Responsible for maintaining a high degree of hospitality, as well as a positive and professional demeanor at all times. Creates high levels of morale, fosters teamwork, inspires collaboration, and provides suggestions for growth to management. Responsible for ensuring all wagering (tote) terminals are stocked and ready prior to each live race day; which also includes cleaning and testing terminals. Responsible for clearing cashed tickets from wagering terminals and replacing paper rolls throughout your shift or when applicable. Respond to and resolve service calls dispatched to wagering terminals. Perform basic tech work and troubleshooting of wagering terminals and related systems Required Qualifications: High School Diploma or GED, 0-6 months of machine maintenance with some technical experience in a related field; OR any equivalent combination of education and/or experience from which comparable knowledge, skill and abilities have been achieved. Must be at least 18 years of age. Must be able to pass Canterbury Park's pre-employment screening which includes a criminal background check and verification of work history. Must be able to attain a Minnesota Racing Commission (MRC) license. Preferred Qualifications: Previous customer service experience. Some knowledge in electronics and computers. Working Conditions and Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain a flexible working schedule, which includes nights and weekends during the live racing season May - September. While performing the essential functions of this job, the employee is occasionally required to stand, walk, and sit throughout assigned shift. Requires frequent wrist and hand use. Must be able to lift up to 30 lbs. Canterbury Park is an Equal Opportunity and Affirmative Action Employer

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