As   Senior Digital Account Executive   at DLG (Digital Luxury Group), your role is to support Account Manager on day-to-day execution, as well as to effectively and efficiently manage the communication between clients and the Creative Team regarding briefs and feedbacks

作为DLG（Digital Luxury Group）的资深数字营销客户执行，你的任务是辅助客户经理进行日常执行层面的工作内容，有效且高效地管理客户与创意团队之间关于简报和反馈的沟通。

RESPONSIBILITIES

工作职责

• Support the Account Manager and Creative Team to ensure ongoing client satisfaction through communication and participation in client meetings

  协助客户经理和创意团队，通过日常沟通和参与客户会议，以确保客户满意度

• Coordinate and carry out daily operation of social media platforms (WeChat, Weibo, RED and other mainstream social media platforms), helping to facilitate on-time delivery

  协调团队并执行社交媒体平台日常运营（包括微信、微博、小红书等主流社交媒体平台），确保工作可以按时交付

• Accurately understand clients’ requirement and feedback, and effectively communicate to the internal Creative Team to ensure efficient communication between the two parties 

  准确理解客户的要求和反馈并有效传达给到创意团队，确保客户和创意两方能有效沟通

• Keep up to date on changing digital landscape as it pertains to client digital activities, and paying attention to the Internet Ads Compliance Guidelines

  密切关注与客户数字营销活动相关的数字营销格局的变化，时刻关注广告法动态

• Skilled use of PPT, Excel, and other tools to create and maintain databases and digital marketing performance tables, tracking, recording and reporting changes in client’s competitive landscape

  熟练运用PPT以及Excel等工具创建并维护数据库和数字营销业绩表，跟踪、记录、并汇报客户行业内竞争格局的动向

• Support Account Manager on Annual Planning and developing

•  of the framework

  在年度规划中协助客户经理，帮助制定PPT框架

• Assist in community management on social platforms, spotting and solving emerging problems in a timely manner

  协助管理社交媒体后台的粉丝留言互动，及时发现并解决突发问题

   

   

  QUALIFICATIONS

  任职要求

   

• At least 1 year agency relevant social/ digital experience.

  至少1年社媒，数字营销相关工作经验

• Ability to understand client brief and feedback on content posting, and clearly brief the requirement and feedback to the Creative Team

  能够理解客户关于账号内容发布的要求和反馈，并能够清晰地将客户的要求和反馈传达给创意团队

• In addition to social retainer experience, have experience in other digital aspects such as Social CRM, E-commerce, WeChat Mini Program, KOL campaign, etc.

  除retainer 外，还具备如社交CRM、电子商务、微信小程序、KOL活动等其他数字营销领域工作经验

• Familiar with third-party social media design layout software (Xiumi, E2, etc.)

  熟练使用社交媒体后台排版软件，如秀米、E2等

• Fluency in Chinese, proficiency in English, particularly written

  中文流利，熟练的英文能力，尤其是书面表达能力

• Passion for and fundamental knowledge of the Chinese luxury industry and digital ecosystem

  对中国奢侈品行业和数字营销领域有基本认知

• Proficiency in MS Office (Excel, PowerPoint, Word and Outlook)

  熟练使用微软办公软件，包括Excel、PowerPoint、Word和Outlook

• Strong attention to detail, basic data analysis ability

  注重细节，有基础的数据分析能力

• Self-organised and strong interpersonal skills

  自我组织能力和较强的人际交往能力

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