National Account and IT Manager

2. Business Drivers

• Revenue growth in line with the annual operating plan

• Sales effectiveness

• Knowledge in IT and networking infrastructure and data workflow efficiencies

• Product implementation and support

• Selling and supporting IT and software solutions

• Operational effectiveness

• Collaborative skills to support clients and project manage product implementations

• Collaborative skills to work with Vyaire team to sell and support product portfolio

3. Responsibility

• Report to Country Manager ANZ

• Achievement of sales targets as prescribed

• IT and software installations and upgrades

• Identify and capture sales opportunities

• Relationship management with Vyaire team and clientele.

• Build customer relations including Clinical, IT and Biomedical personnel and departments.

• Market intelligence to help identify and capture commercial opportunities.

• Reporting and planning

• National based role with travel to each customer / state as required to support / sell products

Specific Tasks and Requirements:

• A field-based role with extensive visits to customers to understand needs, identify and capture and close sales opportunities.

• Territory management to ensure appropriate visit cycle to existing customers and development of new customer contacts and opportunities.

• Develop key account relationships with clients of existing or potential new and current competitive accounts.

• Manage and prioritize key account activity based on existing and potential buying cycle.

• Analyze sales figures and know the business to seek and establish opportunities to achieve the annual operating plan.

• Work with Country Manager to provide sales pipeline and forecasting data on a weekly basis or as required.

• Develop expertise in respiratory diagnostic hardware and software capabilities.

• Develop expertise in software applications, networking and hospital integration.

• Develop expertise in SQL database and HL7 (mirth Engine) support and implementation.

• Collaborate with Vyaire software solution engineers in Germany to best support customers. After hours work periodically required

• Train and support customers in the use of SentrySuite software and related programs

• Train and support customers, with support from clinical as required, in the use of Vyaire RDx hardware.

• Project manage capital implementations including hardware installation and software integration into the hospital network.

• Collaboration with hospital / client IT and biomedical team to manage installation and maintenance of product IT networks.

• Manage and execute customer network upgrades and software maintenance requirements.

• Access, manage and support customer product networks / servers through secure VPN connections. Work with IT departments to establish VPN connections and provide access to Vyaire team if needed.

• Detail and manage customer product and SentrySuite network information for access by Vyaire team to help support customer installations.

• Develop and provide software and IT troubleshooting guides for Vyaire team and customers.

• Works with Commercial Director to support Vyaire Team and customers in IT and software solutions.

• Identify customer needs and develop appropriate strategies to meet needs.

• Work with Vyaire team at customers congress meetings to help drive product market brand recognition and potential sales.

• Provide innovative and creative ideas to help the business become more efficient and effective.

• Protect the company information always. Keep confidentiality.

• Travel and participate in all company training or sales meetings as requested.

• Provide weekly reports on activity to complete and being completed.

• Utilize company support material to be educated on company requirements and policies.

• Help maintain and service demo equipment.

• Prepare and submit routine administrative tasks (eg: expenses)

• Work with Country Manager to establish quarterly and annual goals.

AP AUS Sydney, AP NZL New Zealand - FIELD

Full time

We aspire to a “higher calling” , aligning ourselves with healthcare providers to improve the lives of those who are treated with our devices.

Across the Ventilation, Respiratory Diagnostics and Anesthesia Delivery & Patient Monitoring market segments, we represent the largest pure-play company of our kind, with an ambitious and innovative vision for growth. We hold each other mutually accountable for the quality and reliability of our products and work together toward setting a new market standard in these categories.

We are transforming the future of respiratory care; explore how you can be a part of it.

We are a unified “breathing company”, with a global team that is unrivaled in the respiratory care continuum. Each of our 5,000 people worldwide is critical to achieving our shared purpose of improving the lives of those who are treated with our devices. Our people are empowered to “do the right thing” every day and always put patients first. Our market presence, breadth of product and technical expertise enable us to impact the lives of patients around the world every day.

One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person’s race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.

To learn about our terms of use, please review Terms & Conditions (http://www.vyaire.com/terms-of-use) . Also, provided here is a link to our Privacy Policy (http://www.vyaire.com/privacy-policy)

One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person's race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.