Ambulatory Care Nurse (Bilingual Spanish/English Preferred) - Open & Promotional

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Ambulatory Care Nurse (Bilingual Spanish/English Preferred) - Open & Promotional

Salary

$143,832.00 - $169,977.60 Annually

Location

County of San Mateo, CA

Job Type

Full-Time

Job Number

F014O

Department

San Mateo Medical Center

Opening Date

02/28/2022

• Description

• Benefits

• Questions

Description

*Note: This recruitment was amended on May 15, 2024 to add New Patient Connection Center Triage to the selections in the Supplemental Questions.

San Mateo Medical Center is seeking qualified and experienced Ambulatory Care Nurses for its outpatient clinics.

Under direction, Ambulatory Care Nurses perform professional nursing duties for outpatient clinic patients; treat and educate patients, their families and the public about various medical conditions; record medical histories and symptoms; perform diagnostic tests and analyze results; operate medical machinery; administer treatment and medications; assist with patient follow-up and rehabilitation; and perform other duties as assigned and required by the assigned clinical setting.

This journey level Nurse is fully competent to independently perform a full range of professional nursing duties and procedures that require the exercise of a high degree of clinical judgment. Incumbents also provide lead direction to other nursing and paraprofessional personnel. In addition, Ambulatory Care Nurses assigned to community clinics provide preventive care and treat patients with a variety of illnesses and injuries.

The ideal candidate is a licensed Registered Nurse with at least one year of health care work experience preferred, ideally as a Registered Nurse (RN); is skilled in case management and triage assessment; knowledgeable in care coordination; experienced in medication reconciliation; has worked with the underserved population and on interdisciplinary teams. Bilingual in Spanish and English is preferred. The ideal candidate is also a critical thinker, fast learner and thrives in a dynamic environment. Computer literacy, prior experience with electronic medical records (E-Clinical Works preferred) and registries strongly preferred, as well as flexibility to work nights and weekends.

About San Mateo Medical Center

San Mateo Medical Center is part of San Mateo County Health Department and is located in San Mateo County, California, just south of San Francisco. We have clinics located around the County where we currently have full- and part-time opportunities to be part of a care team providing continuity care. Our clinics are located in San Mateo (Edison Clinic, Innovative Care Clinic, Medical Specialty Clinic, OB/GYN Clinic, and Surgical Specialty Clinic), Redwood City (Fair Oaks Health Center and Sequoia Teen Wellness Center), Daly City (Daly City Health Center and Daly City Youth Health Center), South San Francisco (South San Francisco Health Center), and Half Moon Bay (Coastside Clinic). For more information regarding our clinics and services provided at each location, click here (http://www.smchealth.org/smmc-find-location) .

Vacancies:

Extra help opportunities at some of our sites.

We anticipate using the list created from this recruitment to fill current and future extra help, limited term, unclassified, and regular classified vacancies. These positions may be assigned to any of our locations throughout the County.

Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment.

Term or limited term positions are at-will positions. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Unclassified positions are at-will and render services on a temporary basis for a specified project. Benefits are equal to classified employees in the same job classification, but are not covered by Civil Service Rules. However, the eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Ambulatory Care Nurse Salary

$59.49 - $70.31 Hourly

$4,759.20 - $5,624.80 Biweekly

$10,311.60 - $12,187.07 Monthly

Examples Of Duties

Duties may include, but are not limited to, the following:

• Complete patient assessments and triage, record patient histories, symptoms and observations.

• Establish and implement nursing care plans for each patient through assessment, development, activation and evaluation.

• Participate in patient case conferences and rounds.

• Organize, assign and supervise duties and responsibilities of other staff members as a team leader; orient and teach new staff members of the nursing team and students.

• Perform nursing care following prescribed rules, policies, protocol and procedures.

• Identify problems, assist in data gathering, propose solutions and participate in evaluation of quality assurance issues.

• Care coordination of patient centered care based on evidenced based guidelines (Patient Centered Medical Home); coordinate based on patients' health care needs and treatment recommendations to establish and maintain a plan of care, jointly created and managed by patients, family, and care team. Participate in educational programs to maintain level of expertise.

• Participate in non-clinical assignments, which may include maintaining records, preparing reports and/or serving on special committees.

• Maintain records and prepare reports.

• Operate a variety of medical machinery and equipment.

• Administer treatment and medications.

• Maintain knowledge of outpatient resources.

• Develop discharge plans for patients.

• Perform related duties as assigned and as required by assigned work setting, as described below.

• Provide preventive care and/or treatment to patients in a community or specialty clinic with a variety of conditions, illnesses and/or injuries.

• Check vital signs, give injections, provide wound care and perform catheterization and Point of Care Testing.

• Ensure patients preference, goals, and experiences are communicated to primary care provider, and working with various specialty disciplines as needed.

• Prepare educational materials, facilitate transitions, connect with community, and align resources with population needs.

• Run immunization clinics, blood drives, and public seminars, as required.

• Manage, monitor and adjust doses based on protocols and physician instructions.

• Perform phlebotomy.

• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Possession of a California license as a Registered Nurse or equivalent and a valid Basic Life Support (BLS) certification.

• Some positions may require possession of an Advanced Cardiac Life Support (ACLS) and/or Pediatric Advanced Life Support (PALS) certification

Knowledge of:

• Nurse Practice Act.

• Current nursing and related medical theory and skills necessary to administer nursing care within assigned clinical setting.

• Safety and infection control practices.

• Clinical systems, supplies and equipment.

Skill/Ability to:

• Nurse Practice Act.

• Perform nursing procedures required for assigned clinical setting.

• Comply with clinical procedures and policies.

• Maintain professional nurse-patient relationships.

• Communicate with and educate patients, families, and the public who come from a diverse background.

• Work harmoniously with other personnel.

• Follow safety practices.

• Assist in the instruction of other nursing and paraprofessional personnel.

• Bend, kneel and squat as needed.

• Occasionally use upper extremities to exert force to push and pull patients/objects weighing up to 50 pounds or more.

• Work in a busy environment.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term , and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination/selection process will consist of the steps detailed in order below.

The examination process will consist of an auto-scored relevant Training and Experience (T&E) evaluation based solely on the candidate's responses to the supplemental questions (weight: 100%). Candidates who pass the Training and Experience evaluation will be placed on an eligible list ranked according to the auto-scores. Candidates ranked within the top banded scores on the eligible list will be forwarded to the hiring department for departmental interviews. This interview process will be the basis for final selection. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

Step 1: Initial review of application materials (weight: pass/fail). Applicants will be disqualified for submitting an incomplete application, incomplete responses to the supplemental questions, and/or not following instructions.

Step 2 : Auto-scored Training and Experience Evaluation (weight: 100%). Applicants will be disqualified if they lack the relevant qualifications.

Step 3: Applicants passing Step 2 will be placed on the eligible list in the band ranked by score for a period of six months. Candidates will be referred to hiring managers for departmental interviews as vacancies occur that match applicants' background, experience, skills, and preferences, as indicated in the application.

IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

Apply Online at: https://jobs.smcgov.org

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.

Analyst: Carolyn Burns (022822) (Ambulatory Care Nurse - F014)

Please visit https://www.smcgov.org/media/100166/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position and will be used in the selection process. Be concise and specific. Neatness, clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.

• Proceed to supplemental questions.

  02

  Possession of a current California license as a Registered Nurse is required to qualify for this recruitment. Do you possess a current California license as a Registered Nurse? (Please include your license number on the Certificates & Licenses section of the application. A "No" answer will disqualify you from this recruitment.)

• Yes

• No

  03

  Possession of a current and valid Basic Life Support Certificate (BLS) issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross is required to qualify for this recruitment. Which of the following certifications do you possess? (Check all that apply. Please include information on the Certificates & Licenses section of the application.)

• Basic Life Support Certificate (BLS) issued by the American Heart Association

• Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross

• None of the above

  04

  Fluency (speak, read, write) in Spanish is preferred. Are you fluent in Spanish? (A "No" answer to this question will not disqualify you from this recruitment.)

• Yes

• No

  05

  The ideal candidate will have experience in using E-Clinical Works (ECW). Please describe your experience with electronic medical records (ECW). Please list the programs you have used and rate your software/system proficiency?

  06

  Ambulatory/Outpatient Care Registered Nurse Experience – Considering your previous paid work experience, education and training, select all task(s) you have performed as a Registered Nurse. (Check all that apply.)

• Chronic disease Management

• Diabetic/Chronic Disease Education

• Follow established procedures

• Give injections

• Pain management

• Patient education and health promotion

• Perform catherizations

• Perform phlebotomy

• Perform Point of Care Testing (e.g. urinalysis, hemoglobin, glucose, strep, fingersticks)

• Provide care to patients across the life span

• Provide wound care

• Triage

• No paid work experience, but willing to learn

  07

  Ambulatory/Outpatient Care Registered Nurse Experience – Considering your previous paid work experience, education and training, how long ago did you perform the task(s) selected as a Registered Nurse?

• Less than 6 months ago

• More than 6 months but less than 1 year ago

• More than 1 year but less than 2 years ago

• More than 2 years ago

• Never, but willing to learn

  08

  Ambulatory/Outpatient Care Experience – Considering your previous paid work experience, education and training, how long have you performed the task(s) selected as a Registered Nurse?

• 3 years or more

• More than 2 years but less than 3 years

• 1 year or more but less than 2 years

• Less than 1 year

• Never, but willing to learn

  09

  Ambulatory/Outpatient Care Experience – Considering your previous work experience, education and training, in what context / environment did you most often perform the task(s) selected as a Registered Nurse?

• Outpatient Clinic

• Physician's Office

• Hospital Facility

• Field based/Home Health

• During an internship, externship or preceptorship

• In a classroom or academic setting

• No experience, but willing to learn

  10

  Ambulatory/Outpatient Care Registered Nurse Experience – List employers or references to verify your responses to Questions 6-9. Include the following information: (a) name of the employer or reference, (b) name of the supervisor or manager, (c) address, and (d) telephone number. (Please note that your responses should be consistent with the information in your standard San Mateo County application and may be subject to verification. This item is for information only and will not be rated.)

  11

  Ambulatory/Outpatient Care Health Care Work Experience – Considering your previous paid work experience, select all of the positions you have held in an ambulatory/outpatient setting. (Check all that apply.)

• Certified Nursing Assistant

• Emergency Room Technician

• Licensed Vocational Nurse/Licensed Practical Nurse

• Medical Assistant

• Medical Doctor

• Phlebotomist

• Other

  12

  Ambulatory/Outpatient Care Heath Care Work Experience – List employers or references to verify your responses to Questions 11. Include the following information: (a) name of the employer or reference, (b) name of the supervisor or manager, (c) address, and (d) telephone number. (Please note that your responses should be consistent with the information in your standard San Mateo County application and may be subject to verification. This item is for information only and will not be rated.)

  13

  Please select the specialties you've had paid work experience in:

• Cardiology

• Dermatology

• Diabetic/Chronic Disease Management

• Ears, nose, and throat

• Endocrinology

• Gastroenterology

• General Surgery

• Healthcare for patients with HIV and/or AIDS

• Hepatology

• Infectious Disease

• Musculoskeletal

• Nephrology

• Neurology

• Neurosurgery

• OB/GYN

• Oncology

• Ophthalmology/Optometry

• Orthopedics

• Pain Management

• Plastic Surgery

• Podiatry

• Primary care for adults

• Primary care for children

• Primary care for teens and young adults

• Pulmonology

• Reproductive health services

• Rheumatology

• Sexually transmitted diseases

• Vascular Surgery

• Urology

• Women's health

• Wound Care

• No paid work experience, but willing to learn

  14

  Please list the years of experience in each of the specialties and the job titles you held while you gained that experience for your response to Question 13 above – List employers or references to verify your response. Include the following information: (a) name of the employer or reference, (b) name of the supervisor or manager, (c) address, and (d) telephone number. (Please note that your responses should be consistent with the information in your standard San Mateo County application and may be subject to verification. This item is for information only and will not be rated.)

  15

  Please select your preference for consideration from the clinic locations listed below: (Please visit http://www.smchealth.org/smmc-find-location for clinic locations and services provided. Please select all that apply.)

• Coastside Clinic (Half Moon Bay)

• Daly City Health Center (Daly City)

• Daly City Youth Health Center (Daly City)

• Edison Clinic (San Mateo)

• Fair Oaks Health Center (Redwood City)

• Innovative Care Clinic (San Mateo Medical Center - San Mateo)

• Medical Specialty Clinic (San Mateo Medical Center – San Mateo)

• Mental Health Primary Care Clinic

• New Patient Connection Center Triage

• OB/GYN Clinic (San Mateo Medical Center – San Mateo)

• Pediatric Clinic (San Mateo Medical Center – San Mateo)

• Senior Care Center (San Mateo Medical Center - San Mateo)

• Sequoia Teen Wellness Center & Fair Oaks Pediatric (Redwood City)

• South San Francisco Clinic (South San Francisco)

• Surgical Specialty Clinic (San Mateo Medical Center – San Mateo)

• Public Health (Mobile/Street/Field Medicine (various locations – San Mateo County)

• San Mateo Medical Center (San Mateo)

  16

  County of San Mateo departments sometimes need extra-help workers in addition to permanent employees. Extra Help positions offer temporary part-time or temporary full-time employment for 1040 hours (which equates to working full-time for approximately six months). However, employment might end sooner depending on the needs of the hiring departments. Extra Help positions are paid on an hourly rate basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Are you interested in extra-help employment? (A "No" answer to this question will not affect your application for permanent employment.)

• Yes

• No

  Required Question

Agency

County of San Mateo

Address

County of San Mateo Human Resources Department 455 County Center Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

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