About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewelry outlets.

About the Job:

An opportunity has arisen for an Assistant Outlet Manager to join the F&B Service Team in Jumeirah Beach Front Properties. The main duties and responsibilities of this role:

• Manages day-to-day operation of the department thus ensuring all service standards are met in line with standard operating procedure and they are followed in courteous yet professional manner thus providing delightful and engaging services to all guests.

• Ensures that cash is always safe guarded, and all paperwork is completed, filled and kept up to date in accordance with company policy.

• Assists the Outlet Manager in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.

• Manages escalations and concerns and resolve them with support from Outlet manager where needed, tracking, and notifying proper areas and responsible person to guarantee memorable experience for our guests.

• Manages Team activities under direction of Outlet Manager such as daily briefings, meetings, outing and other necessary activities to keep the team engaged and motivated.

• Define training needs and propose training programs in co-relation with Outlet Manager. Ensures that regular training is conducted within the outlet and that all colleagues are trained as per their job specification.

• Ensures that the team adheres to Business conduct and ethics, Health & Safety policies, Local Hygiene regulations and all Colleagues report to their daily assignments on time and are properly groomed and dressed in line with Jumeirah grooming standards.

• Oversees that Team leaders are leading the team efficiently and diligently. Prepares roster in line with budget and business requirements where applicable and ensures vacation planning is updated.

• Responsible and accountable for ensuring that all Guests are served as per the brand standard. Assist the Outlet Manager in continuously growing the business.

• Makes suggestions to increase the market share for the Outlet thus optimizing profits and increasing sales.

About You:

• The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 2 years’ experience in Assistant Outlet Manager role with strong F&B background in a standalone/branded restaurant.

• Strong interpersonal and communication skills.

• MS Office applications (Basic Knowledge).

• Proficient in English – Level 3 as Minimum (Read/Write/Speak – Essential).

• Additional Language would be an advantage.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.