Director, Commercial and Microgrid Digital Product Department/Division: 230 - IT - Information Technology Location: US Remote Reports to: VP, Digital Product Management Brief Description of Sunnova Sunnova is a different kind of power company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is powering energy independenceTM and changing the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry! The Director, Commercial and Microgrid Digital Product Position

Sunnova Energy is searching for Director, Commercial and Microgrid Digital Product to be responsible to drive transformational change of the electric industry with software.

At Sunnova, the software team is responsible for creating customer experiences to enable wide-scale adoption of solar and storage services. This role will own software product management for commercial sales, installation, operations, monitoring and control, plus microgrid software. The Director will engage commercial and microgrid customers to understand their pain points and identify opportunities, partner with business stakeholders to create technology roadmaps designed around innovation and impact, and deliver against that roadmap.

This individual will also facilitate change management and business readiness for released features.

Director, Commercial and Microgrid Digital Product Responsibilities

• Invent the next generation of software experiences for the energy industry, including transforming how commercial solar and storage are purchased, delivered, and operated and establish a software foundation for the operation and management of residential and commercial microgrid deployments

• Partners with commercial and microgrid stakeholders across all departments to establish and maintain a shared understanding of each team’s role in creating a great Sunnova customer experience; identify opportunities for software to support ongoing improvement and growth. Owns the definition and refinement of the Lead-to-Service processes for both commercial and microgrids

• Leads product development using human-centric design principles, facilitating customer interviews & UX research designed to validate and inform product direction

• Own the product vision and roadmap for the commercial and microgrid experiences; evangelize this vision using a simple, compelling story that aligns to broader Sunnova strategic goals while maintaining responsible, measured investment in information systems

• Actively maintain a view of the commercial software competitive landscape, microgrid landscape, emerging software and energy technologies, and future customer needs

• Create and maintains a software product backlog that is continually refreshed to reflect changing business conditions and data-derived insights; use product judgment and prioritization practices to keep the team oriented toward impact

• Call out risk early; approach tradeoff evaluation as a partnership, clearly communicating the key factors driving a software recommendation

• Facilitate change adoption and business readiness for new features & products, including creating and delivering training content as necessary

• Adhere to Sunnova Product Management standards and practices

  Minimum Requirements

• Bachelor’s degree or equivalent required

• 10+ years of related business experience

• 5+ years of experience managing product or engineering teams

• 4+ years of experience with agile

• 4+ years of experience managing people

  Preferred Qualifications

• Agile Product Owner certification preferred

• Experience interacting with technology solutions aligned to business functions and working across departments following a consultative approach

• 2+ years of experience with supporting/facilitating projects in Salesforce preferred

• 2+ years of experience in a functional area that aligns to Sunnova business units or related field preferred

  Additional Knowledge, Skills and Abilities

• Excellent written and verbal communication skills

• Understanding of Six Sigma or other process improvement methodologies

• Strong data analysis experience, including SQL or other query languages/techniques

• Thorough understanding of Project Life Cycle management controls

  Working Conditions

• Open office environment with some key stakeholders working in remote locations

• Schedule needs to be flexible to the needs of the business and may require weekend or evening availability to support software releases

  Benefits

  Sunnova offers a generous employee reward package that includes:

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.

• Competitive compensation & annual bonus

• Paid time off, including 10 holidays and Paid Parental Leave

• Cell phone allowance for many roles

• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider (IF in Houston, TX)

• Complimentary garage parking in Houston (IF in Houston, TX)

• Relocation assistance is available dependent on the candidate

  We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

  If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process

  #LI UNITED STATES